HOW TO RETURN
We are very sorry that you are not happy with your purchase! We offer refunds & exchanges for all items within 48 hours of order delivery as long they are in unused condition, unwashed and with the original packaging and tag.
*Essentials (Masks) are not eligible for returns due to hygiene and safety issues.
PLEASE FOLLOW THESE STEPS:
•Generate your Return/Exchange request from our Returns page.
•We will arrange a reverse pickup from your shipping address and the return cost will be deducted from your refund amount.
•If it’s an exchange there is no deduction.
•We will contact you to confirm the date of your reverse pickup.
•Once the pickup is done and we have received it in our warehouse, we will conduct a routine quality check. Post verification, we will be contacting you to confirm the exchange/refund as per what you have opted.
•In case of exchange, we will dispatch the requested size in 3-4 working days post verification.
•In case of refund, please allow up to 14 working days for the refund to reflect in your account.
NOTE: WE WILL NOT BE ABLE TO CATER TO A RETURN REQUEST AFTER 48 HOURS OF ORDER DELIVERY.